Warranty started before date of purchase.

Adarsh_Mishra · ‎10-16-2025

Issue Summary:

The laptop purchased online from Amazon shows a warranty start date that is three months earlier than the actual purchase date. This mismatch suggests the warranty may have been activated prior to the buyer's ownership—possibly due to pre-registration by the seller or manufacturer—leading to a shortened coverage period for the customer.

SteffenBaierUK · ‎10-16-2025

Hello @Adarsh_Mishra ,

Welcome to the HP community.

As a new guest to our community, I would advise the community search functionality as it bears answers for most questions. For example searching for the key words Warranty && India finds >this<

A quick search only for the term "warranty" finds, as an example, this >Brand new desktop already out of warranty?<

One of our friendly volunteers explains exactly why this is happening and also shows how the warranty, if entitled, can be corrected using the Warranty Dispute page.

Most of us are just volunteers here.

Best Regards

Steffen Baier

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