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The Poly Phones Knowledge Base is live! We look forward to helping you with common issues and troubleshooting advice!

‎11-17-2024 08:10 PM

HP Recommended

Now that OBITalk is gone, finding if you have/had the latest OBI device firmware is basically impossible, unless you have the exact filename of the firmware you're looking for (in http://fw.obihai.com/...). I'm at 3.2.2 (Build: 8680EX), is that the latest and if not, anybody has the latest firmware filename? You can see it under "FirmwareURL" when you backup your configuration. Thanks.

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‎11-18-2024 12:54 AM

HP Recommended

Hello @SylvainGa ,

 

Welcome to the HP Poly community.

 

https://downloads.polycom.com/voice/voip-adapters/OBi202-3-2-5-8732-2021-10-12.fw

 

Best Regards

 

Steffen Baier

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN

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4 REPLIES 4

‎11-18-2024 12:54 AM

HP Recommended

Hello @SylvainGa ,

 

Welcome to the HP Poly community.

 

https://downloads.polycom.com/voice/voip-adapters/OBi202-3-2-5-8732-2021-10-12.fw

 

Best Regards

 

Steffen Baier

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
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‎11-18-2024 06:41 AM - edited ‎11-18-2024 06:58 AM

HP Recommended

Thanks for the quick reply. Is it the same firmware for the OBI200 as well? I have a OBI200 (home) and a OBI202 (cottage). I just want to make sure I don't brick the one at home applying this firmware as it has 202 in its filename.

 

Edit: I just checked the firmware from the one at home (as stored in the backup xml file) and it's http://fw.obihai.com/OBi202-3-2-2-5921EX-332148940.fw so it's compatible.

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‎11-18-2024 07:08 AM

HP Recommended

Hi, as a side question, is there a release note for that version for the OBI20x? All I could fine online was for the OBI300 version.  Thanks.

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‎11-18-2024 07:18 AM

HP Recommended

Hello @SylvainGa ,

 

I have no details. All I have is a record of the old firmware URL

 

Best Regards

 

Steffen Baier

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
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Was this reply helpful? Yes No
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