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The Poly Phones Knowledge Base is live! We look forward to helping you with common issues and troubleshooting advice!
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‎01-08-2025 09:31 AM

HP Recommended

Hello,

 

I've tried to find this feature in Admin manual, but failed. 
Is there a possibility to automatiically launch a call to a specific number on off-hook using ATA 400?

FW version is 4.0.2

 

Thanks in advance!

1 ACCEPTED SOLUTION

Accepted Solutions

‎01-08-2025 09:58 AM

HP Recommended

Hello @IhorOlkhovskyi ,

 

Welcome to the HP Poly community.

 

Our Partner 8x8 documents this for older ObiHai ATA's >here<

 

If no other volunteers reply, I suggest you contact our Support organization in your region. Details are in my Signature.

 

Best Regards

 

Steffen Baier

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN

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2 REPLIES 2

‎01-08-2025 09:58 AM

HP Recommended

Hello @IhorOlkhovskyi ,

 

Welcome to the HP Poly community.

 

Our Partner 8x8 documents this for older ObiHai ATA's >here<

 

If no other volunteers reply, I suggest you contact our Support organization in your region. Details are in my Signature.

 

Best Regards

 

Steffen Baier

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
1 person found this reply helpful
Was this reply helpful? Yes No

‎01-09-2025 03:12 AM

HP Recommended

Steffen,

 

Many thanks, that helped! Your are the best as always!

 

Regards,
Ihor

Was this reply helpful? Yes No
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