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‎08-15-2024 01:45 AM - edited ‎08-15-2024 01:46 AM

HP Recommended
Product: Poly Eagle Eye IV

Hai All 

need to reduce the distortion of the Poly Eagle Eye IV camera view by reducing the camera Frequency from 60 Hz to 50 Hz but not able to find the option , please to help me to find the same 

2 REPLIES 2

‎08-15-2024 02:35 AM

HP Recommended

Hello @7ARROWS ,

 

welcome to the HP Poly community.

 

It would help us volunteers here if you could tell us what you are using the Poly EagleEye IV USB Camera with.

 

Best Regards

 

Steffen Baier

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
Was this reply helpful? Yes No

‎08-15-2024 03:47 AM - edited ‎08-15-2024 03:48 AM

HP Recommended

Hello @7ARROWS ,

 

If this is not with a Poly product like the Poly Trio Visual+ or a Poly G7500 or other Poly Video Products as a camera and just using a PC please have a look >here< using an open source tool like ffmpeg.

 

SteffenBaierUK_0-1723715247252.png

 

Best Regards

 

Steffen Baier

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
Was this reply helpful? Yes No
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
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† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.