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We are proud to announce new Poly Studio Series video bars and remote room control with Poly Connect. Read more about the solutions!
Locked

‎07-13-2024 12:34 AM

HP Recommended

I bought the Camcorder 2 years ago and  would like to get up-to-date information on the locations of surveillance cameras on the roads of Ukraine.

5 REPLIES 5

‎07-13-2024 02:02 AM

HP Recommended

Hello @RSK2024 ,

 

welcome to the HP Poly community.

 

The official support page can be found >here<

 

Best Regards

 

Steffen Baier

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
Was this reply helpful? Yes No

‎07-14-2024 01:28 AM

HP Recommended

Thank you  for your answer, Steffen - but there is nothing!

No software for my macbook or other updates for camcoder 

Was this reply helpful? Yes No

‎07-14-2024 04:26 AM

HP Recommended

Hello @RSK2024 

 

the device comes with software as advertised. The Device is around 7 years old so the software and anything else available is what you can get. Please remember we are all just volunteers here.

 

Best Regards

 

Steffen Baier

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
Was this reply helpful? Yes No

‎07-14-2024 01:41 PM

HP Recommended

It sounds like I have to buy a new device every year. If that's the case, then this was my last HP device.

Thank you for your help, Steffen

Was this reply helpful? Yes No

‎07-15-2024 01:59 AM

HP Recommended

Hello @RSK2024 

 

Can you show me where the device was advertised to come with Software for Apple MacOS and/or with a lifetime update of speed camera database?

 

Again we are all volunteers here trying to help but we cannot help if a question is based on the assumption of what a product should be capable of doing or what software or what kind of software or operating system should be supported.

 

I am closing this as we are getting nowhere.

 

Best Regards

 

Steffen Baier

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
Was this reply helpful? Yes No
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† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.