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We are proud to announce new Poly Studio Series video bars and remote room control with Poly Connect. Read more about the solutions!

‎03-02-2025 03:18 AM

HP Recommended

Eagleeye director 2

I'm unable to connect microphone to the system 

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1 REPLY 1

‎03-02-2025 05:09 AM

HP Recommended

Hello @Elawal_lawal ,

 

Welcome to the HP Poly community.

 

Your post was placed in a section unsuitable for your question and I have moved it in my role as a community volunteer. It was moved to a section that is more suitable for you or has a specific dedicated section. 

 

Regarding your actual question please provide us with details about the set up where you are trying to install this and what device with. 

 

Other volunteers may reply but if you need urgent help please work with our support organization in your region. Details on how to contact us are in my signature

 

Best Regards

 

Steffen Baier

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
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