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- HP Community
- Poly Video Conferencing
- Accessories & Cameras
- Kaptivo Whiteboard Cloud Services

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04-12-2024 08:53 AM
Hi,
I work at a university and we have over 40 Kaptivo whiteboard sharing cameras. Recently, the intellectual property was sold to Poly Communications, and the cloud service was decommisioned, leaving these devices working only on local networks. I was wondering if there is any plan to restore or release a new cloud service for these devices, since the standalone/local mode is not suitable when we work with students abroad.
Thank you
04-29-2024 12:40 PM
Hello @Grecia123 and @matsoan ,
welcome to the HP Poly community.
As you are both from the same region, I suggest you contact our Support organization in your region. Details are in my Signature.
Best Regards
Steffen Baier
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.
Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN