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We are proud to announce new Poly Studio Series video bars and remote room control with Poly Connect. Read more about the solutions!
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‎08-14-2023 11:35 AM

HP Recommended

Hello, 

 

I have a question. 

If I connect two external microphone to the X70 RJ11 port using an RJ11 splitter, will it be recognized correctly?

 

Plese let me know. 

 

Thank you. 

3 REPLIES 3

‎08-14-2023 12:14 PM

HP Recommended

Hello @Nick1029 ,


welcome to the HP Poly community.

 

The RJ11 port is for 1x Microphone only.

 

Best Regards


Steffen Baier

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
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‎08-14-2023 01:12 PM

HP Recommended

Thank you for advise. 

If I want to connect two external Mic in X70, What can I do? 

Was this reply helpful? Yes No

‎08-15-2023 01:05 AM

HP Recommended

Hello @Nick1029 ,

 

The release notes or the Admin guide and/or a Poly reseller should be consulted regarding questions around supported peripherals.

 

A Studio X70 can:

 

  • Connect 1x single external Microphone via the RJ11 port
  • Connect one or multiple Poly Trios via the network depending on the provider used. Please consult the release notes or the Admin guide and/or consult with a Poly reseller

Only the G7500 supports up to 3x IP Microphones via the LNN (not ethernet) ports.

 

An X30, X50, X52, X70, or G7500 may pair with a single or multiple IP microphones via Ethernet but this is a completely unsupported configuration and may stop working at any point.

 

I suggest you contact our Support organization in your region. Details are in my Signature.


Best Regards


Steffen Baier

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
Was this reply helpful? Yes No
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