All i want to know is an update on the case 5136779635, because i was told i was going to recieve re

[Meghana_10]

Sure, thank you for the information. I will keep you updated as soon as I hear from the concerned team. @LibertadTri 
 

Regards,
Meghana 
 

[LibertadTri]

I will be atentive to my email's for further updates. Thank's.

[Meghana_10]

Thank you so much for informing me. @LibertadTri 

Regards,
Meghana 

[LibertadTri]

Hello, did you get an update on the case? I am really frustrated with all this, since i had to come to San LUis to finish these important papers because i am moving to Spain in May like i mentioned various times.

[Meghana_10]

Yes, I do understand; the replacement has been delayed due to address modification. @LibertadTri 

The concerned team is working on delivering the unit to the address you have requested; please check your emails for further updates, and I request you to wait for a few more days for the product to be delivered to you. 

I am really sorry for the inconvenience caused to you.

Regards,
Meghana 

[LibertadTri]

Thank you for the understanding! You made my day knowing that i will recieve the Voyager 5200UC replacement, especially for my work! I will be aware of my emails for further updates on the delivery. 

Have a great day!

[Meghana_10]

Thank you so much for your time and patience. @LibertadTri 

I hope this helps! Keep me posted for further assistance. If you find the information provided useful or solves your problems, help other users find the solution more easily by giving Kudos/Thumbs Up and marking my post as an Accepted Solution.

Regards,
Meghana

[LibertadTri]

Of course, keep me updated please on any notice you hear or find out about the delivery to the new address provided. 

I will also be waiting. I will be sure to appreciate all your help after all this is resolved, because i see that you really put clients on first page. 

[Meghana_10]

Thank you so much. @LibertadTri 

Regards,
Meghana