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The Poly Headsets Knowledge Base is live! We look forward to helping you with common issues and troubleshooting advice!
HP Recommended
Ich habe mir mehrere Poly 4310 UC Headset gekauft. Ich habe diese installiert und wollte das nfon softphone entweder über Browser oder installiert nutzen (Win 10).
Das Gerät wird mir angezeigt und ich bekomme alle Testtöne. Sobald ein Anruf reinkommt oder ich einen beenden möchte funktioniert die "Annahme"-Taste in der Mitte vom Kopfhörer nicht (bei allen Headsets).
Ich habe schon den Plantronics Hub installiert, wo mir auch SDK nfonPlantronics als verbunden angezeigt wird.
Was muss ich einstellen? Gestern ging es mal...heute leider nicht (update?)


1 REPLY 1
HP Recommended

Hello @Panta 

 

this is an English speaking forum only.

 

best regards

 

Steffen Baier

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
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