Poly Headset Start Apple Music, we need to be able to select... - HP Support Community

Silvio6 · ‎09-23-2025

The headset start automatically Apple Music when using the sensor. This is not ideal, especially if we receive a call (music starts) or if we don't want to use Apple Music. We need an option to disable this optipon, or to be ablwe to select another application for Music. This is unfaire for other Music providers, and goes against allowing any competition.

SteffenBaierUK · ‎09-23-2025

Hello @Silvio6 ,

Welcome to the HP Poly community.

it could help other volunteers if you could supply the model or the product you are using.

If no other volunteers reply, I suggest you contact our Support organization in your region. Details are in my Signature.

Best Regards

Steffen Baier

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Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
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Poly Headset Start Apple Music, we need to be able to select other app

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