11-22-2022 05:23 PM
New charge case - waited months for it. Produced Oct 2022. Headset purchased Jun 2022.
It doesn't charge my headset for more than 1-2 seconds after pressing the button - I've tried everything.
I've left the headset on, and turned it off.
But the headset DRAINS in the case, rather than CHARGES.
11-23-2022 02:46 AM
Hello @lindros99 ,
Welcome to the Poly Community.
The best and quickest way forward is to contact our Support organisation as the community is run by volunteers only.
I am closing this as a duplicate of this >here<