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‎03-23-2025 03:48 AM

HP Recommended
Operating System: Microsoft Windows 11

Hello.

I have problem with Poly Voyager 85. I turn headphones off but thay are still connected to my mobile and computer.
When I turn them on in this state I have info that mobile and PC are connected. Turning off, no info and soudn keeps playing.

This is frustrating, when i leave headphones on charging stand and go to another room with mobile and it calls. Answering and sound is on headphones.

Any ideas?

 

Thank you.

1 REPLY 1

‎03-23-2025 03:59 AM

HP Recommended

Hello @Sabathus ,

 

Welcome to the HP Poly community.

 

I suggest you contact our Support organization in your region. Details are in my Signature. Please use PECS-252502 as a reference for support.

 

Best Regards

 

Steffen Baier

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
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