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HP Recommended
Probook 450 G4
Linux

Current I have updated the latest BIOS Firmware version released in April, I remember its version is 01.04. But this error still exist. Every time when I boot Arch Linux (current kernel version is 4.10.13), there will be nearly 10 seconds delay and some ACPI Error message displayed, like below:

[    0.520847] ACPI Error: Field [CAP1] at 96 exceeds Buffer [NULL] size 64 (bits) (20160930/dsopcode-236)
[    0.520853] ACPI Error: Method parse/execution failed [\_SB._OSC] (Node ffff8802378e6a78), AE_AML_BUFFER_LIMIT (20160930/psparse-543)
[   14.047947] ACPI Error: Needed [Buffer/String/Package], found [Integer] ffff880233f35708 (20160930/exresop-594)
[   14.047952] ACPI Exception: AE_AML_OPERAND_TYPE, While resolving operands for [OpcodeName unavailable] (20160930/dswexec-461)
[   14.047958] ACPI Error: Method parse/execution failed [\_SB.WMIV.WVPO] (Node ffff8802378a2f00), AE_AML_OPERAND_TYPE (20160930/psparse-543)
[   14.047967] ACPI Error: Method parse/execution failed [\_SB.WMIV.WMPV] (Node ffff8802378a2fc8), AE_AML_OPERAND_TYPE (20160930/psparse-543)
[   14.049034] ACPI Error: Needed [Buffer/String/Package], found [Integer] ffff880233f35e58 (20160930/exresop-594)
[   14.049037] ACPI Exception: AE_AML_OPERAND_TYPE, While resolving operands for [OpcodeName unavailable] (20160930/dswexec-461)
[   14.049042] ACPI Error: Method parse/execution failed [\_SB.WMIV.WVPO] (Node ffff8802378a2f00), AE_AML_OPERAND_TYPE (20160930/psparse-543)
[   14.049050] ACPI Error: Method parse/execution failed [\_SB.WMIV.WMPV] (Node ffff8802378a2fc8), AE_AML_OPERAND_TYPE (20160930/psparse-543)
[   14.050073] ACPI Error: Needed [Buffer/String/Package], found [Integer] ffff880233f35ea0 (20160930/exresop-594)
[   14.050076] ACPI Exception: AE_AML_OPERAND_TYPE, While resolving operands for [OpcodeName unavailable] (20160930/dswexec-461)
[   14.050081] ACPI Error: Method parse/execution failed [\_SB.WMIV.WVPO] (Node ffff8802378a2f00), AE_AML_OPERAND_TYPE (20160930/psparse-543)
[   14.050089] ACPI Error: Method parse/execution failed [\_SB.WMIV.WMPV] (Node ffff8802378a2fc8), AE_AML_OPERAND_TYPE (20160930/psparse-543)
[   14.050181] input: HP WMI hotkeys as /devices/virtual/input/input26
[   14.054233] ACPI Error: Attempt to CreateField of length zero (20160930/dsopcode-168)
[   14.054237] ACPI Error: Method parse/execution failed [\_SB.WMIV.WVPI] (Node ffff8802378a2dc0), AE_AML_OPERAND_VALUE (20160930/psparse-543)
[   14.054245] ACPI Error: Method parse/execution failed [\_SB.WMIV.WMPV] (Node ffff8802378a2fc8), AE_AML_OPERAND_VALUE (20160930/psparse-543)
[   21.801438] acpi_call: Cannot get handle: Error: AE_NOT_FOUND
[   21.870141] acpi_call: Cannot get handle: Error: AE_NOT_FOUND
[   21.906961] acpi_call: Cannot get handle: Error: AE_NOT_FOUND
[   21.922111] acpi_call: Cannot get handle: Error: AE_NOT_FOUND

I saw this error seems to be similar to this post:

acpi error with linux

 

So the problem I post seems to be also a BIOS firmware issue, is there any expert can have a look at this issuee? Or I heard this notebook's firmware is provided by Intel(not sure), how can I post this issue to Intel? Or can HP post this issue to Intel? Any way, who can tell me what's the formal way pass this issue to stakeholder?

5 REPLIES 5
HP Recommended

Same here on my HP Probook 470 g4, also Arch Linux.

HP Recommended
Hi

Surely Arch Linux is configurable enough to try and boot with acpi disabled?

OR recompile with the SB.WMIV.xxxx included?
HP Recommended

Hi

 

Of all the 2000+ linux variants you could have chosen, you pick one that is effectively hand rolled.

 

So when it doesn't work, you have to hand roll another one.

 

Also there is the matter of secure boot and acpi, and this is why you may be seeing an error.

 

So is it a Secure Boot issue?

HP Recommended
I have turned off secure boot in the BIOS option, so it should do no business with secure boot.
By the way, currently I use the UEFI boot option, not legacy BIOS.
HP Recommended

Hi

 

OK.

 

So  Secure is skipped in the check phase and for 10 seconds you get a 'hang' that seems to be related to acpi.

 

~~~~~~~~~~~~~~~~#

 

ACPI fix for notebooks

Sometimes you see "ACPI: EC: input buffer is not empty, aborting transaction". This is a problem with ACPI, more specifically an incompatibility of the BIOS. There may be four ways to solve this issue:

  • If available, update the BIOS.
  • Use acpi=off as kernel parameter, however this will kill all ACPI functionality like battery charging and power saving.
  • In some cases disabeling DPMS has been reported to solve the issue [1]. However, screen brightness may no longer be fully controllable:
$ xset dpms force off

~~~~~~~~~~~~~~~~~##

 

 

Fix by turning off ACPI in the BIOS.

 

~~~~~~~~~~~~~~~~

 

Also you may be running an unsuitable BIOS and need to revert.

 

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.