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Locked

‎11-25-2025 02:33 PM

HP Recommended

Please I need help with my Elitebook 840 G3. When I tried to turn it on today its locked on this screen. Tried a lot of different things I've read from foruns, but nothing works. After typing enter 3 times just shows screen lock but doesnt retrieve any aditional code.

I've purchased this on amazon as a refurbished, dont have a clue about this Bios stuff.. had a previous laptop from HP for 10+ years and never had an issue, now i use this for my freelance job, got a lot of work locked there and cant access it! Help please!

1 REPLY 1

‎11-26-2025 12:01 AM

HP Recommended

Hello @GoncaloMartins ,

 

Welcome to the HP community.

 

A quick community search for the terms BIOS & Password finds all these posts >here<, which are mainly closed with the below explanation:

 

Unfortunately, you will need to contact an HP agent for problems with BIOS passwords.

Here is HP's official policy regarding BIOS passwords:

 

According to the Community's Rules of Participation:

 

4d. No posts shall include instructions/directions intended to bypass or subvert security mechanisms such as lock screens, BitLockers, BIOS lock, passwords, fingerprint/biometry scanners, PINs, or any other safety measures.

 

Therefore, this topic is being locked. If you would like help resetting the password on your product, please Contact HP support in your region.

 

Best regards

 

Steffen Baier

------------------------------------------------
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