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- HP Community
- Notebooks
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- Elitebook Post Boot Loop

Create an account on the HP Community to personalize your profile and ask a question
11-13-2021 03:29 AM
Whenever I turn on my laptop I receive a notification:
"A REQUEST HAS BEEN MADE TO CHANGE THE SYSTEM'S SECURE BOOT CONFIGURATION WHICH MAY AFFECT THE SECURE BOOT KEYS AND/OR MAY DISABLE SECURE BOOT
PLEASE TYPE IN AND ENTER THE BELOW NUMBER FOR AUTHORIZATION
{RANDOM NUMBER}"
Whether I enter the random number or not it still restarts a second or less after pressing Enter. If I press ESC pre or post notification it shows "Entering BIOS" at the bottom left of the screen but it doesn't enter the BIOS Menu. I can confirm this is most likely not a hardware issue since the laptop is less then 2 weeks old and I had run a full diagnostic on it about an hour prior to getting stuck in the loop and all results showed passing.
11-14-2021 08:50 AM
I've held the power button down for more than a minute unplugged a few times. It does seem to wipe the nvram and drain the charge but always ends up posting to the same message again. I've also tried Win+B, win+V, power and all function keys, nothing has been able to get it out of the loop