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‎09-26-2019 05:03 AM

HP Recommended
Product: HP elitebook 8460p
Operating System: Microsoft Windows 10 (64-bit)

I know this has been asked before but none of the supplied answers or drivers have solved my issue. 

HP 8460p Windows 10 pro 64 bit unknown device 2019-09-26_180049.jpg

USB\VID_0000&PID_0002\6&3807CA4A&0&1

 

3 people had the same question
1 REPLY 1

‎09-26-2019 07:31 AM

HP Recommended

Hi:

 

There is no driver for that device.

 

Did you see this discussion?  Go to the solution (the reply shaded in green).

 

https://h30434.www3.hp.com/t5/Notebook-Hardware-and-Upgrade-Questions/Fix-for-Unknown-USB-Device-Dev...

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