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‎11-17-2019 06:09 PM

HP Recommended
Product: Example: HP Envy
Operating System: Microsoft Windows 10 (32-bit)

I bought this HP Envy exactly 2 years ago and the screen is popping out of the case. Bits of hardware are starting to fall out. I use this computer for work. Where can I go to get this repaired and will HP cover the cost, as this is a common malfunction with this product. Why not recall these?

1 REPLY 1

‎11-17-2019 06:25 PM

HP Recommended

Please look for a private message from me requesting additional information. Keep in mind not to publicly post personal information (serial numbers and case details).

If you are unfamiliar with how the Community's private message capability works, you can learn about that here.
Thank you for visiting the HP Support Community.

I work on behalf of HP
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