HP G9 Firefly - LOUD FAN, almost always running

[TzortzisG]

Hi again Thomas1789.

Thanks for the update. I could of told you they couldn't provide much assistance though. Here's a review about your model where they specifically mention bad cooling-thermals zbook firefly g9 bad cooling .

Here's another laptop of the g9 series (same version bios as yours) that has loud fan problem...... I just posted on this.

https://h30434.www3.hp.com/t5/Business-Notebooks/Elitebook-1040-G9-noisy-fan-in-low-CPU-load/m-p/849... 

Take care!

[Kelbi]

same question but for brand new laptop 

HP ENVY x360 Convertible Laptop PC 13-bd0000 (172M8AV)

[Kelbi]

Following the suggestion to go to HP Command Centre and selecting balanced instantly reduced the fan to normal levels. 

Amen!

[thomas1789]

My Zbook is going to HP for checking the problem next week. I could convince the support, that this is not an acceptable "feature". Keep you updated. 

[thomas1789]

Unfortunately, this did not help in my case. 

[TzortzisG]

Thomas, this appears to be a general "professional model g9 series" issue: 840 g9, 1040 g9 have already posted on the forums... I'm positive they will upload a better BIOS eventually, but what exactly are you hoping support will do for your laptop now?

There's actually a post from a zbook older model (g7) that the command center app was working (even though the model is unsupported). Definitely worth a try....

https://www.microsoft.com/en-us/p/hp-command-center/9p92n00qv14j?activetab=pivot:overviewtab

taken from https://h30434.www3.hp.com/t5/Business-Notebooks/Cool-sense-download-not-working-for-me/td-p/8052954

Kudos to Kelbi for the hint!

Anyone wishing to try it out -especially if it's on WINDOWS 11- should know that they FIRST have to turn OFF the usual (mentioned in previous post) WINDOWS 11 virtualization JUNK....for it to work!

https://support.hp.com/sg-en/document/c08184449

[koberg]

Good day everybody, looks like a fan chance solved my problem with a noisy fan and somehow my problem with random fan speed is also solved, I think through a windows update. This is my first day testing, if nothing changes I'll mark this as a solution. cheers. 

edit: problem not solved -25/11/22

[ub6424]

Hello @koberg

Great to hear. You're a lucky one.

Kind regards

[thomas1789]

Hi again, 

I cannot comfirm, that this helped in my case. 

HP returbed my notebook with a fan change. The fan noise is not as bad as it was, a little bit more quiet, but still much too loud and much too often, even with low Cpu load and temperatures. I finally bought a different notebook, waiting for a bios update to change the situation hopefully in the future.

[TzortzisG · Accepted solution]

Hello Koberg and Thomas1789.

I think that you should try out the new BIOS:

https://ftp.hp.com/pub/softpaq/sp143501-144000/sp143648.exe