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- Re: HP ZBook Studio G

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09-29-2016 10:18 AM
There isn't a away to go back now.
Why is it that you would like to downgrade? 1.14 has all the latest and greatest fixes. Especially for the dock, et al.
The fix for the fans isn't in any of the BIOS' yet.
Quality Manager - HP VR / Z Desktops
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“iMaxx” FORMER VOODOO PC / HP LEGACY GAMING SERVICE MANAGER
While I am an HP employee, my comments and suggestions are my own and do not represent HP Inc.
09-29-2016 10:21 AM
@Stuart- wrote:Well, I can't get the docks working on any of the comptuers with Bios 1.14
Guess I need new system boards... 😕
I'd recommend getting a replacement cable first via support.
Quality Manager - HP VR / Z Desktops
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“iMaxx” FORMER VOODOO PC / HP LEGACY GAMING SERVICE MANAGER
While I am an HP employee, my comments and suggestions are my own and do not represent HP Inc.
09-29-2016 10:22 AM - edited 09-29-2016 10:24 AM
I have 30 cables... it's the computers. 😕 I'm not really conveying exactly what's going on ... but I'm still seeing USB not working, displays blinking out, BSOD upon connect.
I *THOUGHT* we had this all kind of working with a certain set of drivers/bios/settings/etc... but this is actually not the case. There are still problems with some units...
09-29-2016 10:27 AM - edited 09-29-2016 10:30 AM
@Stuart- wrote:I have 30 cables... it's the computers. 😕 I'm not really conveying exactly what's going on ... but I'm still seeing USB not working, displays blinking out, BSOD upon connect.
I *THOUGHT* we had this all kind of working with a certain set of drivers/bios/settings/etc... but this is actually not the case. There are still problems with some units...
These are all symptoms can can be seen with a failing cables, too.
Do you have a support case open? Is it at my (3rd Level) support level?
If not, get one created and have them get the case to use asap. We have a couple of people focused on these exact issues and can help get them resolved fast.
EDITED TO ASK: Are you using Citrix at the moment? If so, make sure you are at the latest version. (The last version caused USB drops and BSOD's.)
Quality Manager - HP VR / Z Desktops
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“iMaxx” FORMER VOODOO PC / HP LEGACY GAMING SERVICE MANAGER
While I am an HP employee, my comments and suggestions are my own and do not represent HP Inc.
09-29-2016 10:28 AM
@sg123 wrote:
It does mate, i5 6200U, not as powerful as these guys' ZBooks.
Then you're good. The fix is being made now.
Don't have an ETA on when it will be released, but I will come in here and post the ETA when it's available. 🙂
Quality Manager - HP VR / Z Desktops
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“iMaxx” FORMER VOODOO PC / HP LEGACY GAMING SERVICE MANAGER
While I am an HP employee, my comments and suggestions are my own and do not represent HP Inc.