06-07-2016 07:05 AM
Thanks for your reply soccer_dan.
I know that you can hide those updates, but thanks for the info anyways.
First I have to find out on the HP support website which updates to install and which not (updates for the dock or not), because the info in the HP Support Manager is a little short.
I found out on the HP support website that some softpaqs need to be installed after you install some other drivers (obviously not included in de softpaq itself) or remove the earlier version of the driver first.
That info is not provided in both the Softpaq Download Manager and the HP Support manager.
It would be great if you would suggest that.
Or perhaps HP can put it (at least) in the name of the provided updates.
06-11-2016 04:32 AM - edited 06-11-2016 04:35 AM
I've had contact a few times with HP support last week.
They asked me to perform a hard reset by removing the battery and holding down the power button for 20 seconds.
Unfortunately this didn't help.
On their request I've also made an IDR log for HP Support with their Image Diagnostics software, but they couldn't find anything in the log which could verify the fans issue.
After a good discussion, and finding out that the fan problem didn't only occur when being in Windows 7 64, but also when being in the BIOS... Their conclusion was that it probably is a hardware problem with the fans module.
I now have to decide of returning mine again and report the unit as a DOA.
Anyone else (Stuart maybe? You have 5 units with the same problem...) has contacted HP support, and has any helpful information for me?
Would be nice to hear something from you . . .
06-16-2016 06:28 AM
Got a new HP Zbook 15 studio G3 with the same issue.
When I run a virtual machine on it and the cpu load gets above 20% the fans starts spinning.
This is not a real problem, but the constant fluctuation of the rpm is very annoing.
(even collegues accross the room start complaining)
I am running bios 1.07 (sp75837)
Product No. T7W00EA
I haven't contacted HP support yet.
06-16-2016 06:42 AM
The 1.08 BIOS rev for the Studio G3 includes support for Intel Dynamic Platform and Thermal Framework feature of the processors. This feature also required the installation of a Windows driver: sp74284 (either Windows 7 or 10)
This can help wit heat generation (and therefore fan noise) when the CPU is heavily usilized. however, it may not do much with high discrete graphics utiilzation
HP is still working on how to better tune the fan on the Studio based on heat sensors around the motherboard
06-16-2016 07:13 AM
The 1.08 BIOS rev was available till monday last week in the HP Softpaq Dowload Manager and on the HP support website.
But since tuesday last week the BIOS update disappeared from the website and later also from the Softpaq Download Manager.
Sorry, but I don't believe the story about heat generation, because my sample of this notebook is having this issue when only under 10 - 15% load.
Also this problem is the same when not in Windows, but in BIOS.
I really do hope HP can sort this out . . .
06-16-2016 09:05 AM
06-16-2016 09:12 AM
Good to hear from you again.
How about your fan issues?
Do you still have problems with the 5 units?
Did you report your problems to HP support?
Hope to hear from you soon . . .
06-16-2016 09:14 AM
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