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HP ZBook Studio G
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Intern
Posts: 53
Member Since: ‎01-14-2015
Message 21 of 104 (2,716 Views)

Re: HP ZBook Studio G

No. I tried their elite support phone number and had to hang up before I got anywhere.. unfortunately I'm too busy right now and am just putting up with the problems.

Intern
Posts: 53
Member Since: ‎01-14-2015
Message 22 of 104 (2,664 Views)

Re: HP ZBook Studio G

USB ports on dock have been pretty unreliable thus far.

 

I'm still running Bios 1.08 for now.

 

Just installed AS Media eXtensible Host Controller Driver version 1.16.35.1 Revision C. (Hiding in the revision history.)

 

Going to give this a shot for a few days and see if things improve... I was able to log in without plugging the keyboard directly into the computer, so I'm hopeful!

 

Honor Student
Posts: 2
Member Since: ‎08-10-2016
Message 23 of 104 (2,397 Views)

Re: HP ZBook Studio G

Exactly the same problem here.

Other colleagues having the same laptop don't experience the problem.

Tutor
Posts: 10
Member Since: ‎05-29-2016
Message 24 of 104 (2,390 Views)

Re: HP ZBook Studio G

[ Edited ]

Hi Stuart,

I think I have a partial solution! Have you been following the mega thread on USB ports? Please see iMaxx's posts on this thread: http://h30434.www3.hp.com/t5/Business-Notebooks/HP-Zbook-Thunderbolt-3-Dock-USB-ports-not-working/td...

Long story short - on the Studio, BIOS 1.12 and above eliminate the USB issue (I can personally confirm this with my office's zbooks). Might as well go with 1.13 which is what iMaxx links there. Also install the ASMedia firmware mentioned on that page - it's not the same as the eXtensible host controller driver. I'd also make sure your Nvidia and Intel drivers are updated to the version he states (and don't grab newer version's from Nvidia's site like I did!). These fixes combined have fixed USB and docking issues completely. We can undock, redock and our DP monitor immediately reconnects for once.

Now the bad part - still doesn't fix the oscillating fans. But huge improvements otherwise.

Honor Student
Posts: 2
Member Since: ‎08-10-2016
Message 25 of 104 (2,383 Views)

Re: HP ZBook Studio G

My colleages that don't have the fan issue, are on BIOS version 1.03

TB9 Top Student
Top Student
Posts: 4
Member Since: ‎08-12-2016
Message 26 of 104 (2,345 Views)

Re: HP ZBook Studio G

[ Edited ]

Did any of you find a solution for continuously fluctuating fan speed? I can't find any solution on this forum that works for me. Furthermore I have a new machine running windows 10 so I can't downgrade the bios below 01.07

TB9 Top Student
Top Student
Posts: 4
Member Since: ‎08-12-2016
Message 27 of 104 (2,328 Views)

Re: HP ZBook Studio G

[ Edited ]

Did any of you find a solution for continuously fluctuating fan speed? I can't find any solution on this forum that works for me. Furthermore I have a new machine running windows 10 so I can't downgrade the bios below version 01.07

(another message including the changes of the last one)

Besides, upgrading to the newest bios of August 5. or any other available update didn't work either

Honor Student
Posts: 1
Member Since: ‎08-23-2016
Message 28 of 104 (2,108 Views)

Re: HP ZBook Studio G3

Same fan issue here.  I found a solution:

 

Advanced Power Settings - Processor Power Management

 

Reducing Maximum processor state to less than 100% (I tried 95%) significantly reduced the fan noise.

 

Switching System cooling policy from Active to Passive -I'm not sure how much this helps.

 

Play around, I think you'll find relief.

 

power-options.jpg

 

Honor Student
Posts: 2
Member Since: ‎09-02-2016
Message 29 of 104 (1,939 Views)

Re: HP ZBook Studio G3

I had this issue too. Updated the BIOS to 1.12 version. Things get better. It's not silent, but much less noisy.

Top Student
Posts: 8
Member Since: ‎09-06-2016
Message 30 of 104 (1,797 Views)

Re: HP ZBook Studio G3

None of the suggestions worked for me. I think the only solution would be a BIOS fix.
The fluctuating noise of the fan is really annoying; I'd rather have the fan make a loud noise then this soft whining noise.

 

Anyone has any updates on this?

 

--Dion

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation