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Przemo1922
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Solved!

Screen brighten keys do not work (F3 and F4)

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HP EliteBook x360 1030 G2
Microsoft Windows 10 (64-bit)

Screen brighten keys do not work (F3 and F4)- I noticed that after installing several windows updates, the keys to control the brightness of the screen have stopped working. I installed all drivers and upgrades with HP Support Assistans and the problem still exists. Please help

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Paul_Tikkanen
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Hi, @Przemo1922 

 

If the graphics driver is properly installed, use a newer version of the Hotkey driver and see if that works for you.

 

6.2.46.1     Jun 8, 2018

 

https://ftp.hp.com/pub/softpaq/sp87501-88000/sp87683.exe

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visruth
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Uninstall currently installed Intel graphic driver from device manager.

 

Download, save and install this:

https://support.hp.com/in-en/drivers/selfservice/swdetails/hp-elitebook-x360-1030-g2-notebook-pc/141...

 

Restart system and check.

 

You may also install hotkey driver: 

https://support.hp.com/in-en/drivers/selfservice/swdetails/hp-elitebook-x360-1030-g2-notebook-pc/141...

 

 

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Przemo1922
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I did everything as you wrote, the problem still remains - the keys do not work

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Paul_Tikkanen
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Hi, @Przemo1922 

 

If the graphics driver is properly installed, use a newer version of the Hotkey driver and see if that works for you.

 

6.2.46.1     Jun 8, 2018

 

https://ftp.hp.com/pub/softpaq/sp87501-88000/sp87683.exe

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Przemo1922
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@Paul Tikkanen Thank you very much for your help - the keys work again! good job!!!

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Paul_Tikkanen
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You're very welcome.

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visruth
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@Przemo1922 

 

Kindly make it easy to find the correct solution by marking @Paul_Tikkanen 's response as the solution instead of mine.

 

 

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