-
×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
-
×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
- HP Community
- Notebooks
- Business Notebooks
- Re: Spectre X360 bulge, battery swollen?
Create an account on the HP Community to personalize your profile and ask a question
10-15-2020 11:54 AM
Hi.
I have recently noticed a bulge under the keyboard of my spectre x360, I suspected that the battery is somehow swelling?
My laptop is working fine for now, but the bulge is quite worrisome and i can't afford to lose laptop functionality.
I've looked around and seen that theres a battery recall for some notebook models, but mine isnt concerned.
My laptop just got out of its 2 years warranty 3 months ago (of course it did!).
Is there any special warranty program which can help me replace my battery at low cost?
Solved! Go to Solution.
Accepted Solutions
10-15-2020 02:41 PM
@Klemenn I understand your concern and I will bring your issue to the attention of an appropriate team within HP.
Although, I'll need some private information from you in order to create a case for you.
Please look for a private message requesting additional information.
Keep in mind not to publicly post personal information (serial numbers, case details, etc...).
If you are unfamiliar with how the Community's private message capability works, you can simply click here.
If the information I've provided was helpful, give us some reinforcement by clicking the "Accept as solution" on my public post, that'll help us and others see that we've got the answers!
Thank you for visiting the HP Support Community.
Riddle_Decipher
I am an HP Employee
10-15-2020 12:18 PM
Bloated battery needs to be replaced.
There is no option other than replacement.
Two choices - actually three:
- Purchase and change out the battery yourself for the expense of having to purchase said battery. This method is fast, not difficult, and costs you only time and the purchase of the battery.
- If the computer is in Warranty, contact HP Support, submit a case, prepare to send the computer to HP for repair.
Third, unofficial option
- Wait for an agent to find your message, evaluate the content, and respond.
Lots of people do opt for the third option - "bloated" battery is a sensitive subject for some and the idea of just changing out the battery is unacceptable for any reason.
The fastest option is to purchase and replace the battery.
We can provide the information to help you replace the battery.
There is also video available.
Essentially, the basic information you need is located in the Service Guide for your computer.
Device Home Page - References and Resources – Learn about your Device - Solve Problems
NOTE: Content depends on device type and Operating System
Categories: Alerts, Warranty Check, HP Drivers / Software and BIOS, How-to Videos, Bulletins/Notices, How-to Documents, Troubleshooting, User Guides / Manuals, Service and Maintenance Guide (Replacement Parts and Procedures), Product Information (Specifications), more
When the website support page opens, Select (as available) a Category > Topic > Subtopic
Thank you for participating in our HP Community.
We are a volunteer community workforce dedicated to supporting HP technology
Click Thumbs Up to say Thank You for the help.
If the answer helped resolve your issue, Click "Accept as Solution" .
10-15-2020 02:41 PM
@Klemenn I understand your concern and I will bring your issue to the attention of an appropriate team within HP.
Although, I'll need some private information from you in order to create a case for you.
Please look for a private message requesting additional information.
Keep in mind not to publicly post personal information (serial numbers, case details, etc...).
If you are unfamiliar with how the Community's private message capability works, you can simply click here.
If the information I've provided was helpful, give us some reinforcement by clicking the "Accept as solution" on my public post, that'll help us and others see that we've got the answers!
Thank you for visiting the HP Support Community.
Riddle_Decipher
I am an HP Employee
Didn't find what you were looking for? Ask the community