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‎11-13-2020 09:00 PM

HP Recommended
Operating System: Microsoft Windows 10 (64-bit)

New HP EliteBook x360 830 G6 webcam shows a black screen when using video.  All the drivers are up to date and there's no door covering the camera lenses.  I do notice a black and white diagonal lines inside the lens and not certain why.  The camera worked fine when I first purchased the laptop.  This Elitebook has  HP SureView and something called NFC .  

6 people had the same question
1 REPLY 1

‎11-13-2020 09:07 PM

HP Recommended

Reviewed the user guide and it does have a camera privacy switch.  Its very difficult to see the switch and I had to feel along the edge of the laptop.  Geesh!

 

http://h10032.www1.hp.com/ctg/Manual/c06277794

 

 

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