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Locked

‎09-24-2021 01:18 PM - last edited on ‎09-27-2021 08:38 AM by Retired

HP Recommended
Product: Example: Pavilion 23
Operating System: Microsoft Windows 8.1 (64-bit)

I need help, please. I am locked out of my PC, its old and it's an all in one HP with W8.1. It is asking me for a power on password and it shows a key. I tried the S# and the P#, nothing is working. Can anyone help me?

Category:
1 ACCEPTED SOLUTION

Accepted Solutions

‎09-24-2021 01:27 PM

HP Recommended

Thank you for visiting the HP Support Community.

 

According to the Community's Rules of Participation:

 

4d. No posts shall include instructions or directions intended to bypass or subvert security measures, including passwords, locking mechanisms, fingerprint scans, etc., or to bypass any safety measures.

 

Therefore, this topic is being locked. If you would like help resetting the password on your product, please Contact HP support in your region. 

 

Regards,

 

MarcusC

I work on behalf of HP.

View solution in original post

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1 REPLY 1

‎09-24-2021 01:27 PM

HP Recommended

Thank you for visiting the HP Support Community.

 

According to the Community's Rules of Participation:

 

4d. No posts shall include instructions or directions intended to bypass or subvert security measures, including passwords, locking mechanisms, fingerprint scans, etc., or to bypass any safety measures.

 

Therefore, this topic is being locked. If you would like help resetting the password on your product, please Contact HP support in your region. 

 

Regards,

 

MarcusC

I work on behalf of HP.
Was this reply helpful? Yes No
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