Smart Array P420i : battery

[Seb14]

Hi,

I've bought a Proliant DL380 Gen8 server several years ago and it was working great.

Yesterday, I noticed in the Smart Storage Administrator Software several warnings :

* the first is a fatal error (code 351) saying there is a state problem detected in the cache. But I think this problem is due to the second warning

* the second is a warning (code 263) saying I have a battery or condensator that has failed.

I think I need to replace the battery on my raid controller. The issue i'm having is I don't know the reference of the spare I need to buy.

Can you help me finding it ? (and correct me if my analysing is wrong :)).

Thanks a lot

Best regards

Sébastien

[iomare · Accepted solution]

Hi,

Yes i believe you are correct

The part number should be 660093-001 as we can see on page 20 of service manual

http://h10032.www1.hp.com/ctg/Manual/c04396309.pdf

Example

https://www.ebay.com/sch/i.html?_from=R40&_trksid=p2380057.m570.l1313&_nkw=660093-001&_sacat=0

Hope it helps,

David

[DGroves]

also, you need to post future questions to HP Enterprise, not HP Inc (this site)

HP Enterprise is the company that makes/services servers

https://www.hpe.com/us/en/contact-hpe.html

https://support.hpe.com/hpesc/public/home/signin

https://www.hpe.com/us/en/about/environment/battery-support-documents.html

[Seb14]

 Thx a lot for your help !

I'll post next questions to the HPE site next time.

Have a good day.

Sébastien