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HP Recommended
ProDesk 400 G2.5 SFF
Microsoft Windows 10 (64-bit)

HP ProDesk 400 G 2.5 SFF System. Clean install of Windows 10 Pro with ISO from Microsoft website, on a new hard drive, and I'm getting a Code 10 error in Device Manager on "Firmware > SystemFirmware".

I've run Windows update multiple times, installed the latest BIOS version from the HP Support website, and downloaded and run HP Support Assistant (which found no updates).

The system seems to be functioning fine even with this error, but I don't like having errors in Device Manager. Any suggestions to get this error fixed?


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3 REPLIES 3
HP Recommended

did you visit the HP driver page for your model and install the necessary drivers?

 

https://support.hp.com/us-en/drivers/selfservice/hp-prodesk-400-g2.5-small-form-factor-pc/8223649

 

 

have you installed the intel Chipset Support

 

https://ftp.hp.com/pub/softpaq/sp101001-101500/sp101125.exe

 

have you installed the intel mgmt driver package  sp84442.exe

 

https://ftp.hp.com/pub/softpaq/sp84001-84500/sp84442.exe

 

have you installed latest  intel RST driver, 

 

 https://ftp.hp.com/pub/softpaq/sp100001-100500/sp100181.exe

 

and the System Default Settings for Windows 10 file

 

https://ftp.hp.com/pub/softpaq/sp100501-101000/sp100994.exe

HP Recommended

Thanks for the reply. Yes, I visited the page for my model and installed everything for my device. I also ran HP Support Assistant to pull any necessary drivers for my system.

I downloaded and ran every installer you linked to and restarted the system, the problem still remains.

HP Recommended
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