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- HP Community
- Poly Video Conferencing
- Collaboration & Conferencing Platforms
- End of Life for Real Presence Resource Manager (RPRM)

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07-31-2024 10:58 PM
I would like to enquire if my current setup has reached or will reach its end of life anytime within the next 10 years?
- POLYCOM RPRM - Video Conferencing Server - Management Platform, Version 10.5.0
- DMA 7000 - Video Conferencing Server - H.323 Gatekeeper & SIP Registrar
- RPCS 1800 - Video Conferencing Server - Multipoint Control Unit
- RealPresence Software Version 3.9.1.70422 clients
08-02-2024 09:18 AM
Hi @Aliciaw66, Welcome to Poly HP Support Community.
Due to limited support, I would request that you contact HP Support and our Support Engineers should be able to sort this out. HP Support can be reached by clicking on the following link:.
https://support.hp.com/us-en/poly
I hope this helps! Keep me posted for further assistance. If you find the information provided useful or solves your problems, help other users find the solution more easily by giving Kudos/Thumbs Up and marking my post as an Accepted Solution.
Regards,
Salman
08-08-2024 03:59 AM
Hello @Aliciaw66
someone from our team in your region tried to contact you but you did not reply to the Email.
Please follow up as advised by @M_Salman
Best regards
Steffen Baier
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
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