Guidelines
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Hello Shailesh,

 

I already replied what you should do.

 

The 6.0.3 Release notes for example mention the MXP990 as compatible with Software 9.0.2

 

Another member has also advised you to upgrade your software.

 

If you still require support please contact your Polycom reseller so they can raise a ticket with Polycom Support.

 

Best Regards

 

Steffen Baier

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Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
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