MCU API XML Login denied

[Anonymous]

Hi

I am using following xml to get login to MCU through http post. Most of the time i am getting connection refuced by server message and sometime same xml works properly. Let me know what may be the problem.

Here is the XML i am posting

  <TRANS_MCU><!-- The root Is the transaction name. --><TRANS_COMMON_PARAMS> <MCU_TOKEN>0</MCU_TOKEN><MCU_USER_TOKEN>0</MCU_USER_TOKEN><MESSAGE_ID>1</MESSAGE_ID></TRANS_COMMON_PARAMS><!-- The next element Is the action (Login), And below it are the action's parameters, in this case, the Login parameters. --> <ACTION> <LOGIN><!-- The next parameters are the MCU IP And the port number. --><MCU_IP><IP>10.1.253.119</IP><LISTEN_PORT>80</LISTEN_PORT><HOST_NAME/></MCU_IP><!-- The user And password strings.--><USER_NAME>PMC</USER_NAME><PASSWORD>PMC</PASSWORD><STATION_NAME>EMA.F3-JUDITHS</STATION_NAME><COMPRESSION>false</COMPRESSION></LOGIN></ACTION></TRANS_MCU>

[SteffenBaierUK]

Hello vinodkotiya,

welcome to the Polycom Community.

It is always useful to include the currently used Software version as issues experienced may already be addressed in a newer release.

This also allows yourself and others to check against current software release notes.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

[Anonymous]

There is no software version. I am just posting this xml to Polycom MCU through javascript. Sometime Polycom MCU respond and most of the time refuse the connection.

[Anonymous · Accepted solution]

Ok i solve the problem by disabling the proxy during post request

request.Proxy = Nothing

[Anonymous]

Hi

I'm using cURL via PHP 5 to login to the RMX server.  RMX 8.7.1.492.

When I use a HTTP client tool (Postman for Chrome) it works perfectly and I see the connection in the RMX manager for 15 seconds as expected.  

When I use cURL via PHP - I receive a token from the server and a response but the connection does not appear in RMX manager and I cannot use the token for the next request transaction as I get the response 'User not found'. 

I've tried the adding the header - Connection: Keep-Alive but to avail.

Please can someone advise whether this is a known problem?

$url = '10.200.13.51';
		  $ch = curl_init();
		  curl_setopt( $ch, CURLOPT_URL, $url );
		  curl_setopt( $ch, CURLOPT_POST, true );
		  curl_setopt( $ch, CURLOPT_HTTPHEADER, [
		  	'connection: keep-alive'
		  ]);
		  curl_setopt( $ch, CURLOPT_RETURNTRANSFER, true );
		  curl_setopt( $ch, CURLOPT_POSTFIELDS, "<TRANS_MCU><TRANS_COMMON_PARAMS><MCU_TOKEN>0</MCU_TOKEN><MCU_USER_TOKEN>0</MCU_USER_TOKEN><MESSAGE_ID>234324</MESSAGE_ID></TRANS_COMMON_PARAMS><ACTION><LOGIN><MCU_IP><IP>10.200.13.51</IP><LISTEN_PORT>80</LISTEN_PORT><HOST_NAME/></MCU_IP><USER_NAME>API</USER_NAME><PASSWORD>******</PASSWORD><STATION_NAME>VPortal-App</STATION_NAME><COMPRESSION/></LOGIN></ACTION></TRANS_MCU>" );
 		  $result = curl_exec($ch);
 		  curl_close($ch);

Thanks,