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‎06-12-2013 02:33 AM

HP Recommended

Hi All,

 

We have DMA in our video infra and our some of user systems only support SIP standard,

 

we was tried to register all of them over SIP on DMA but no luck,system staus shows SIP unregistered.

 

have anyone experienced this ever??can any one help me over this??

 

Regards

 

Yash Pal

 

 

4 REPLIES 4

‎06-12-2013 04:44 AM

HP Recommended

Hello Yashpal,

 

did you not already ask for something similar => here <= ? If yes then there is no need to open an additional post.

 

I had seen you had already replied in similar post's.

 

The DMA offers the functionality of running a wireshark trace so you can simply see why your registration is failing if you cannot do this from your SIP server end.

 

Please ensure you follow up on your post's and provide an update on the status.

 

Best Regards

 

Steffen Baier

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
Was this reply helpful? Yes No

‎06-12-2013 05:40 AM

HP Recommended

no this is different querry to past post on polycom community,earlier querry regarding with third party vender SIP server.

 

this querry is regarding with polycom make SIP server(DMA),as DMA itself a sip server,however we are not able to register SIP standard EP with DMA

 

Regards

 

Yash pal

Was this reply helpful? Yes No

‎06-17-2013 06:22 AM

HP Recommended

i was tried to register one of our EP on DMA over sip after to create a user on DMA,but no luck.

 

Can any one help me with that how can we make it done??

 

Regards

 

Yash Pal

Was this reply helpful? Yes No

‎06-17-2013 06:27 AM

HP Recommended

Hello Yashpal,

 

as reminded in the past there is no need to post follow ups in order to get your own post to appear with an update.

 

You have already provided us with this information and I already replied with the following advise:

 

The DMA offers the functionality of running a wireshark trace so you can simply see why your registration is failing if you cannot do this from your SIP server end.

 

You have been reminded in the past to follow the correct escalation path.

 

Best Regards

 

Steffen Baier

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
Was this reply helpful? Yes No
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