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‎08-03-2014 09:32 PM

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All,

we setup CMA4000 as GK with VBP5300E as the proxy.

please advise how to setup PREFIX in Dial Rule to route to GK Neighboring?

 

thx

djohan

7 REPLIES 7

‎08-04-2014 08:50 PM

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anyone can help?

 

thx

dj

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‎08-05-2014 08:42 PM

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any answer?

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‎08-06-2014 03:38 AM

HP Recommended
Hello DJ

If somebody had a response they would have done so. Please do not bump posts.

If you require support please work with your reseller or Polycom support directly

Replied from a mobile device
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‎08-07-2014 11:21 AM

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Djohan,

 

If you want to use Access Proxy to allow external devices to register to your internal CMA you will need a VBP-ST box, not a VBP-E.

 

Gatekeeper neighboring does not require the use of prefixes. If neighboring has been set up correctly then if the primary gatekeeper cannot resolve an alias it will send a Location Request to the neighbor to see if it knows about the alias. If it doesn't, the call will be rejected.

 

If you can be more specific about how you want to use prefixes perhaps I can be more helpful.

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‎08-10-2014 09:00 AM

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Hi Michael

thx for your answer.

 

actually old existing configuration was used VBP 5300E as proxy and GK (using embeded GK). in this VBP we set prefix to route call to other GK. we used prefix 007 for call to outsite. this scenario already worked well.

now we want to expand our GK capacity, then we deplay CMA4000.

we configure our existing VBP as proxy only and move GK function to CMA4000.
now we face problem that CMA4000 can not recoagnize prefix 007 for calling outsite.

 

pls advise

 

thx

dj

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‎08-11-2014 12:11 PM

HP Recommended

The first thing you have to do is set up the neighboring between the CMA and the external gatekeeper. Once that is done all you need to do on the CMA is go to Admin -> Dial Plans and Sites -> Dial Rules and set up a rule where the action for prefix 007 is set to forward to a Trusted Neighbor.

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‎08-13-2014 04:34 AM

HP Recommended

hi Mike

actually we already set neighboring GK with the other GK outsite our local LAN.

but still can not go:(

 

any helps?

 

thx

dj

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