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- DynamicApps.dll is missing from your computer

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01-21-2019 08:47 AM
After installing HP SmartStream Designer 14.0.6 for InDesign CC 2019 PC, InDesign will no longer run.
Immediately after launching InDesign, I recieve this message:
After clicking OK, InDesign continues to load then crashes when it gets to the Welcome screen.
If I un-install SmartStream Designer, InDesign will load normally.
Solved! Go to Solution.
Accepted Solutions
03-25-2019 07:49 AM
After upgrading to Windows 10, this problem persisted.
The root cause was a permissions issue to the "My Documents" library. A registry key had been altered by our Group Policy which pointed the My Documents path to a network share that I did not have write permissions to. As a result, the SmartStream Designer installer (or runtime, or both) could not write to the path causing it to crash... and not very gracefully.
The fix was to uninstall Adobe InDesign, uninstall the SmartStream Designer plugin, correct the permissions on the My Documents library and then re-install Indesign and SmartStream.
01-21-2019 12:04 PM
HP SmartStream Designer might not be compatible with Windows 7.
HP Indigo digital presses
There is a Contact link - scroll down in the document and select "Contact an HP Indigo expert"
See
HP SmartStream Designer data sheet
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01-21-2019 01:15 PM
You are welcome.
I did just find a recent mention of this missing file on the 'net in the Adobe forum - for the same Design software. Could be something weird going on with the software. Regardless, might be worth trying to get a hold of HP using the contact link.
Good Luck.
Thank you for participating in the HP Community Forum.
We are a world community of HP enthusiasts dedicated to supporting HP technology.
Click Thumbs Up on a post to say Thank You!
Answered? Click post "Accept as Solution" to help others find it.
03-25-2019 07:49 AM
After upgrading to Windows 10, this problem persisted.
The root cause was a permissions issue to the "My Documents" library. A registry key had been altered by our Group Policy which pointed the My Documents path to a network share that I did not have write permissions to. As a result, the SmartStream Designer installer (or runtime, or both) could not write to the path causing it to crash... and not very gracefully.
The fix was to uninstall Adobe InDesign, uninstall the SmartStream Designer plugin, correct the permissions on the My Documents library and then re-install Indesign and SmartStream.