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Microsoft Word and Powerpoint 2016 issues

Pavilion 500-242ea
Microsoft Windows 10 (64-bit)

Whenever I click on the file tab in Word or Powerpoint 2016 (doesn't happen for Excel) the programme crashes.


The tech support at Microsoft are unable to resolve so I'm wondering if it is a HP conflict with Office or Windows 10. Has anyone else experienced this and found out how to resolve the problem?  

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Microsoft Word and Powerpoint 2016 issues



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Microsoft Office application crashes. Is that right?


Thank you for sharing the issue details. I would like to help you.


I recommend you try reinstalling the Microsoft completely and check if that Resolv_S the issue.


Hope this helps. Let me know for more.


Happy posting.




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