In this lengthy thread, HaggisCat and erico each chimed in with their suggestions, using a combination of images, software suggestions, links to other forums, and screenshots. Peter_Rob ultimately found his solution on the HP Support Website, but he returned to detail the steps he performed.
Great teamwork all three of you, and a special thanks to Peter_Rob for posting such a clear solution! Hopefully it helps other customers who may experience similar issues in the future.
There are no surprises in the Weekly Top 20 Posters. Erico is #1 and DavidPK is #2; these two have shared the top two spots for the last four weeks! Do I sense a friendly competition here? 🙂Big_Dave also continues to hold his #3 title, with 121 posts, stellar job!