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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Katie_H
Retired
‎09-11-2011 10:22 PM
2,448

This week we showcase a post where member rijury came to the HP Support Forums looking for help installing Windows 7 drivers for his printer.  It was a brief question, and resident printing expert Bob_Headrick gave a brief answer which got the problem fixed. Good work, Bob!

 

For any driver issue, the first step, as recommended by Bob is to download the full featured drivers directly from HP.  To find drivers for your model, you can go to this page,  click on "Drivers & Software," then input your model number.  There you will find a variety of drivers that are available for your product.

 

top20_2011-09-09.jpgAnother option to solve many printing problems is to use HP's Diagnostic Tools for printers.  There are tools that will help with installation, networks, printing and scanning issues, and more.  The tools are very user friendly, so even a novice computer user can easily run them.  Hopefully these tools help a few of you who might be searching for printer assistance!

 

Next up, it's time to congratulate the top posters of the week!  DavidPK hasn't earned the coveted #1 spot in awhile, but this week he's back with a vengeance - he posted an incredible 336 times.  That is simply awesome, DavidPK!  In second, we've kamat_hp with over 200 posts, and Paul_Tikkanen in 3rd with 185.  This week we had EIGHT members who made more than 100 posts.  Great job, everyone!

  

Thank you to every member who helped someone out on the boards this week.  You really are making a difference, and we thank you for everything you do here.

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† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.