• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
Guidelines
Seize the moment! nominate yourself or a tech enthusiast you admire & join the HP Community Experts!
Riddle_Decipher
Community Manager
635

Stuck staring at a “DNS server not responding” error when you just want to browse? You’re not alone, it’s actually one of the most common internet hiccups!

This guide breaks DNS problems into bite-sized steps anyone can follow, no tech jargon needed.​


What Actually Is a DNS Error?

DNS stands for Domain Name System—the internet’s version of a translator. It converts website names (like hp.com) into computer-friendly addresses so your browser can find and load them. When DNS stumbles, you might see messages like “DNS Server Not Responding,” “Server Not Found,” or “Site Can’t Be Reached.” Good news: most DNS problems are fast, easy fixes!​


The Usual Suspects (Why DNS Breaks)

  • Wi-Fi or Router Gremlins – Maybe your home internet just needs a quick reboot.​

  • Outdated Info – Your computer stores recent website addresses, but sometimes this sheet goes out of date and trips you up.​

  • Extra Security – Firewalls or VPNs sometimes get overprotective and block connections.​

  • Wrong Settings – If DNS server addresses are typed wrong, your device gets lost.​


The Fastest Fixes—Step-by-Step

  1. Restart Everything
    Turn your router, modem, and computer or phone off, wait 30 seconds, and turn them back on. This refreshes the entire connection in most cases.​

    • Press Start, type “Command Prompt”

    • Type:

      Clear Out the Old Stuff (Flush DNS Cache)
      On Windows:

    ipconfig /flushdns

    Tap Enter—Done!​

  2. Try Different DNS Servers
    Switch from your regular DNS to a public one. Go to your device’s network settings and set:

    • Google DNS: 8.8.8.8 and 8.8.4.4

    • Cloudflare DNS: 1.1.1.1
      This often speeds things up and skips many issues.​

  3. Check Security Apps
    Turn off any firewall or VPN, just for a moment, and see if your web pages now load. If it works, adjust settings to let DNS work its magic.​

  4. Reset the Network (TCP/IP Stack)
    In Command Prompt, enter:

    netsh winsock reset

    Hit Enter. Now restart your computer.​

  5. Update Network Drivers
    Outdated software can cause glitches. Update the “network adapter” via Device Manager.​


Extra Credit: Advanced Tips

  • Use tools like nslookup or dig for deeper diagnosis—they show you exactly where DNS breaks down (helpful, not scary!).​

  • Always use two DNS servers in your settings for extra reliability.​


A Few Pro Tips

  • Once a month, restart your devices to keep things fresh.​

  • Clear DNS cache after any big internet change (new connection, router, etc.).​

  • Write down DNS addresses somewhere safe, just in case.​


 

copyright free - simplified DNS.png


DNS errors feel tricky but are surprisingly simple to fix—just follow these steps and your connection will be back, no stress. You’re in charge, no fancy tools required!​

Need help or have any questions? Start a new discussion here and get the answers you need.

 
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.