cancel
Showing results for 
Search instead for 
Did you mean: 
The HP Calculator Community Message Board is moving. While we prepare for the move, we are unable to accept new postings. During the move, you can look for help from other users by visiting https://www.hpmuseum.org/ . Or if you need technical support for your calculator visit: HP Calculators. .
michaelric9009
New member
3 1 0 1
Message 1 of 2
179
Flag Post

I ordered a PC about a month ago, it was supposed to have arrived

HP Recommended
HP Envy X360
Other

 

 

I ordered a PC about a month ago, it was supposed to have arrived last week. I'm going out of town over the hollidays to see family, and needed the HP Envy laptop it by then. I called to figure out why it wasn't here (after a 1 hour hold time) and they said, "I'm so sorry, there is nothing we can do here". I later got an email stating that HP has decided they would do me the favor of delaying the shipment for 3 WEEKS through fedex. I didn't ask for that to happen, HP just took it upon themselves to deliver it a month late. What is so wrong with HP that they didn't think to ask if I wanted that? I'm returning it as soon as I get it, and never dealing with HP again. I can't believe how absurd and insane these people are, to just take it upon themselves to do this. I need this made right. I look forward to never dealing with HP again. 

1 REPLY 1
The_Fossette
HP Support Agent
HP Support Agent
29,155 21,886 1,961 2,160
Message 2 of 2
Flag Post
HP Recommended

@michaelric9009

 

Welcome to the HP Support Community. 

 

Please look for a private message from me requesting additional information. Keep in mind not to publicly post personal information (serial numbers and case details).

 

If you are unfamiliar with how the Community's private message capability works, you can learn about that here.

 

Thank you for visiting the HP Support Community.

The_Fossette
I am an HP Employee

Was this reply helpful? Yes No
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation