forgotten password

[hplightning]

does not work.    I'm suppose to get a unique link but all I get is

GUID is XXXXXXXX-xxxxxxxx-xxxxxxx-xxxxxxxx

15 or more hex characters. NOT a link

I didn't forget my password either it just didn't work

I had to signup again

Thanks Joe 

{Personal Information Removed}

[KittyK]

Hi Joe.  I just wanted to double check with you if it's your community password your having issues getting?  Or is this a computer question?   Thanks!

[hplightning]

yes the commuity password

I said, i forgot password ( i didn't forget it It just didn't work)

I got an email but it didn't have a link

[KittyK]

Thanks Joe!  I'll pass along your issue so that it can be looked into!

[CalvinP · Accepted solution]

I have opened a ticket to get this looked at.  Until its fixed, users needing to reset their password or that have forgotten their password can use the old login page located:

https://passport2.hp.com/hppcf/login.do

hplightning... did you get your issue resolved or do you need me to reset your password for you?

Calvin

[hplightning]

thank you,

I got the e-mail with the link.

[sexiwomyn]

i need help bypassing user log in accounts no recovery disk denied access whole computer help