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hplightning
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Solved!

forgotten password

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does not work.    I'm suppose to get a unique link but all I get is

GUID is XXXXXXXX-xxxxxxxx-xxxxxxx-xxxxxxxx

15 or more hex characters. NOT a link

I didn't forget my password either it just didn't work

I had to signup again

 

Thanks Joe 

{Personal Information Removed}

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CalvinP
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I have opened a ticket to get this looked at.  Until its fixed, users needing to reset their password or that have forgotten their password can use the old login page located:

 

https://passport2.hp.com/hppcf/login.do

 

hplightning... did you get your issue resolved or do you need me to reset your password for you?

 

Calvin

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I was an HP employee.

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KittyK
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Hi Joe.  I just wanted to double check with you if it's your community password your having issues getting?  Or is this a computer question?   Thanks!

 



KittyK - HP Support Forums Moderator

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hplightning
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yes the commuity password

I said, i forgot password ( i didn't forget it It just didn't work)

I got an email but it didn't have a link

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KittyK
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Thanks Joe!  I'll pass along your issue so that it can be looked into!

 



KittyK - HP Support Forums Moderator

Clicking the "Kudos star" to the left is a great way to say thanks!

When your problem has been solved, accept the solution by clicking the "Accept as Solution" button to help other members in the future!

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CalvinP
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Message 5 of 7
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I have opened a ticket to get this looked at.  Until its fixed, users needing to reset their password or that have forgotten their password can use the old login page located:

 

https://passport2.hp.com/hppcf/login.do

 

hplightning... did you get your issue resolved or do you need me to reset your password for you?

 

Calvin

Want to help? Become an Expert!

I was an HP employee.

View solution in original post

hplightning
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thank you,

 

I got the e-mail with the link.

 

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sexiwomyn
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i need help bypassing user log in accounts no recovery disk denied access whole computer help

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