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HP Recommended

Hi, I just bought a new SAVI 7310 dect wireless headset. It is connected to a Poly VVX250 desk phone. 

 

In order for my to use the headset, I have to press the "headset" buttons on BOTH the desk phone AND the base of the SAVI. Is this normal operation? My users won't be able to remember to press both buttons....Is there a workaround so that I can use headset by just pressing 1 button? Thank you.

1 REPLY 1
HP Recommended

Hello ,

 

 

 

Welcome to the Poly Community.


I would check the VoIP section as this has details on headsets etc.

 

Please ensure you familiarise yourself with the FAQs listed in my signature for your convenience.

 

The best and quickest way forward is to contact our Support organisation as the community is run by volunteers only.


Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
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