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Locked

‎08-07-2023 02:31 PM

HP Recommended
Product: Savi 8245 Office

Headset was working Friday, came in Monday and its no longer working. Base has a solid red subscription light. Attempted all methods of pairing the headset back to the base (automatic, manuel and manual over the air) none of which worked. Pressing the subscription button the base does nothing. Light stays a solid red. 

Bluetooth: v.0306
Headset: v.ffff
PIC: v.0315
Tuning: v.ffff
USB: v.3888
 
06637C921C61487FAD28000000000000 (Base)
1 REPLY 1

‎08-07-2023 02:39 PM

HP Recommended

Hello @HashtagAbe 

 

welcome to the HP Poly community.

 

Your post was placed into an incorrect section and has been moved.

 

I suggest contacting our support organization in your region.

 

Best regards

 

Steffen Baier

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
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Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
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