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Get help with Large Format Printers, with direct access to all Latex Knowledge Center · Ask anything · Find anything · Share anything at HP LKC
AuCountry
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Message 1 of 4
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Broken Printer

HP Recommended
OfficeJet Pro 7720
iOS 12 - 12.0.1

[personal information removed]

 

Printer is broke.

3 REPLIES 3
Dragon-Fur
Level 16
Level 16
33,737 26,476 3,084 10,090
Message 2 of 4
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HP Recommended

@AuCountry

 

Welcome to the HP Community.

 

Case numbers are meaningless (and not allowed) on our community forum.

 

We are not HP Technical Support. 

 

We are a group of volunteers, working on our own time, supporting users and owners of HP Technology. 

 

If you wish help from our community,

Please fully explain the issue,

Tell us what you (or others) have tried to fix the problem,

 

If anyone has something useful to suggest, you will pehaps hear back.

 

Thank you for participating in the HP Community Forum.

We are a world community of HP enthusiasts dedicated to supporting HP technology.

 

Dragon-Fur

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Cheron-Z
Retired
Retired
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Message 3 of 4
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@AuCountry

 

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

If you are unfamiliar with how the Support Community's private message capability works, you can learn about that here.

Thank you for visiting the HP Support Community.

I work on behalf of HP
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Dragon-Fur
Level 16
Level 16
33,737 26,476 3,084 10,090
Message 4 of 4
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@Cheron-Z

 

Thank you Cheron.

Happy New Year to you.

 

Thank you for participating in the HP Community Forum.

We are a world community of HP enthusiasts dedicated to supporting HP technology.

 

Dragon-Fur

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