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‎12-31-2018 12:46 PM - last edited on ‎12-31-2018 01:04 PM by Retired

HP Recommended
Product: OfficeJet Pro 7720
Operating System: iOS 12 - 12.0.1

[personal information removed]

 

Printer is broke.

3 REPLIES 3

‎12-31-2018 05:04 PM

HP Recommended

@AuCountry

 

Welcome to the HP Community.

 

Case numbers are meaningless (and not allowed) on our community forum.

 

We are not HP Technical Support. 

 

We are a group of volunteers, working on our own time, supporting users and owners of HP Technology. 

 

If you wish help from our community,

Please fully explain the issue,

Tell us what you (or others) have tried to fix the problem,

 

If anyone has something useful to suggest, you will pehaps hear back.

 

Thank you for participating in the HP Community Forum.

We are a world community of HP enthusiasts dedicated to supporting HP technology.

 

Dragon-Fur

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‎12-31-2018 05:09 PM

HP Recommended

@AuCountry

 

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

If you are unfamiliar with how the Support Community's private message capability works, you can learn about that here.

Thank you for visiting the HP Support Community.

I work on behalf of HP
Was this reply helpful? Yes No

‎12-31-2018 05:40 PM

HP Recommended

@Cheron-Z

 

Thank you Cheron.

Happy New Year to you.

 

Thank you for participating in the HP Community Forum.

We are a world community of HP enthusiasts dedicated to supporting HP technology.

 

Dragon-Fur

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