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‎10-06-2021 02:38 PM

HP Recommended
Product: Designjet T210
Operating System: macOS 10.14 Mojave

Just purchased DesignJet T210. Trying to print a 24" x 48" imge from adobe photoshop. Printer is only printing a letter size portion of image. I have set preference to 24 x 48 and included size in all print dialog boxes to no avail. HELP!

1 person had the same question
4 REPLIES 4

‎10-07-2021 12:46 PM

HP Recommended

gee, it is the most basic to use your printer :
when you press    print.... click    print setting  ... use custom option to define your media size, which

24" wide   & 48" high.... in portrait layout....

check & make sure your image lay within the box...

 

same option for all other sizes.....

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‎10-08-2021 05:54 AM

HP Recommended

Did you install the driver from the HP website or did the Mac automatically install a driver?

 

If so, you might want to try the driver from HP's website:  https://support.hp.com/us-en/drivers/selfservice/hp-designjet-t210-printer/33508827

 

They apparently only supply a raster driver.  Not sure how that works with Photoshop.  

 

Here's a discussion forum for Photoshop.  Might pose the problem there as well.  From doing some light scanning there, I see there are problems with Photoshop interfacing with several brands of printers.

I don't work for HP....I just repair their printers.
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‎10-08-2021 07:25 AM

HP Recommended

The printer driver automatically installed. I do think that was an issue. After installing from the HP website as suggested, there were still issues. Eventually I was able to choose 24x48 as the (Destination Paper Size)

Screen Shot 2021-10-08 at 9.22.19 AM.png

 

which finally worked!

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‎10-09-2021 03:19 AM

HP Recommended

Great that you got it solved.  And thanks for the follow up post.  It will help others that run into the same issue.

I don't work for HP....I just repair their printers.
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