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‎04-19-2020 08:19 AM

HP Recommended
Product: DesignJet
Operating System: Microsoft Windows 10 (64-bit)

Hi. Is there any problems with DesignJet T520 drivers and Acad 2020. I can not print any normal pages, if preview shows me normal page, print is not normal. On 2017 version everything goes normal. Please if someane have the same issue plese give me feedback, i try with different drivers also with old ones. Thank you for help.

7 REPLIES 7

‎04-20-2020 03:32 AM

HP Recommended

Hello,

 

You tried with the latest driver: https://ftp.hp.com/pub/softlib/software13/printers/COL93197/win_x64_pcl3_drv.zip

or the HPGL driver instead of: https://ftp.hp.com/pub/softlib/software13/printers/win-x64-hpgl2-drv.zip

 

I am an HP Employee.
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‎04-21-2020 03:03 PM

HP Recommended

Yes i did. But none of them didnt solve the problems. Firmware of ploter has also been upgraded.
I dont have any idea more?

Evereything with normal paper size (A4 or A3) work normal but if i add custom paper size printer cannot recognize command (but problem is that sometimes it can) in 10 cases one case is positive and print is ok?

For four years he worked without difficulty.

 

Do you have suggestion?

 

Best regards Robert

 

 

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‎04-22-2020 12:24 AM

HP Recommended

Hello,

 

in this case, you can install the plotter using Add-A-Plotter Wizard from AutoCAD and select the latest driver (755CM)

 

 

I am an HP Employee.
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‎04-22-2020 01:25 AM

HP Recommended

neimenovano.png

Hello,   The result is attached. This is with 755CM via ploter manager.

 

Any idea,

 

Best regards

Robert

 

 

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‎04-22-2020 01:27 AM

HP Recommended

Hello,

Can you add it with wetransfer? I cant download the attachment.

I am an HP Employee.
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‎04-22-2020 01:30 AM

HP Recommended

can i get your mail?

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‎04-22-2020 01:39 AM

HP Recommended

Sorry, it's possible to set the URL? here

I am an HP Employee.
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