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- HP Community
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- DesignJet, Large Format Printers and Digital Press
- Designjet 4520 Scanner network problems

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03-18-2016 01:50 PM
I have a DesignJet 4520 Scanner that very recently stopped working on the network. Cabling to the scanner is good and the network itself is operating normally. I cannot pull a DHCP address or assign a static IP address to this unit. When I try to assign a static IP, I get the following error:
56-62. An error occurred while applying network settings. Please check that the entered settings are valid for the network.
Thoughts? Is my scanner going bad?
Solved! Go to Solution.
Accepted Solutions
05-03-2016 05:40 PM
Looks like you hve a Rev A scanner and that software is for the Rev A and B
The SW is 24.1 the the name of the file once you have created the bootable image and make sure they match
Mike G
I'm an HP Inc employee. But my response is not in behalf of HP Inc