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‎03-05-2023 03:27 PM

HP Recommended

Good afternoon, I have a problem with a Designjet 5500ps printer that required the replacement of the hard drive, problem is that I can not find the software to perform the installation / update of the firmware. Thanks in advance

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1 person had the same question
2 REPLIES 2

‎03-06-2023 12:52 PM

HP Recommended

You have to purchase a drive directly from HP that has the firmware pre-installed. There is not a self install option for this and  thus you cannot just install any hard drive.

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‎03-07-2023 04:03 AM - edited ‎03-07-2023 04:17 AM

HP Recommended

Have you done a search on Ebay?

 

Also, lots of good info here:  https://www.copytechnet.com/forums/hp/137590-anyone-successfully-clone-designjet-hard-drive.html

I don't work for HP....I just repair their printers.
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