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- HP Community
- Printers
- DesignJet, Large Format Printers and Digital Press
- Designjet 5500ps Hdd replace & firmware
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03-05-2023 03:27 PM
Good afternoon, I have a problem with a Designjet 5500ps printer that required the replacement of the hard drive, problem is that I can not find the software to perform the installation / update of the firmware. Thanks in advance
03-06-2023 12:52 PM
You have to purchase a drive directly from HP that has the firmware pre-installed. There is not a self install option for this and thus you cannot just install any hard drive.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.
03-07-2023 04:03 AM - edited 03-07-2023 04:17 AM
Have you done a search on Ebay?
Also, lots of good info here: https://www.copytechnet.com/forums/hp/137590-anyone-successfully-clone-designjet-hard-drive.html