• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about printers, Click here to check it out!
Get help with Large Format Printers, with direct access to all Large Format Knowledge Center· Ask anything · Find anything · Share anything at HP LKC
Locked

‎09-01-2022 08:38 AM

HP Recommended
Product: T120
Operating System: Microsoft Windows 10 (64-bit)

Salve, un cliente mi ha portato un HP T120 dicendo che il display rimaneva completamente bianco.

Avendo un altro plotter HP T520 ho smontato il display da quello e l'ho sostituito al quello dell' HP T120 e funziona perfettamente.

Ora posso solo intuire che il display originale del T120 sia effettivamente danneggiato. Ma essendo dei  display robusti mi sembra strano che sia rotto. Ci sono stati altri casi di display rotti su questa serie ?

 

Hi, a customer brought me an HP T120 saying that the display remained completely white.

Having another HP T520 plotter I unmounted the display from that and replaced it with the one from the HP T120 and it works perfectly.

Now I can only guess that the original T120 display is damaged. But being robust displays it seems strange to me that it is broken. Have there been any other cases of broken displays on this series?
Category:
1 person had the same question
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.